Terms and Conditions

At Thornex Solutions ("we," "our," "us"), we run Eliteedges to support and guide the users ("you," "your"). We appreciate your visit to our accessories e-commerce platform. By using our website, you agree to abide by these terms and conditions. This document outlines your rights and responsibilities when accessing our services. Please read these terms carefully before making a purchase or using any features of our site.

Guidelines for Website Usage

1. Permitted Usage

Users may browse, shop, and engage with the platform only for personal, non-commercial purposes. Unauthorized resale or reproduction of content is strictly prohibited.

2. Account Creation & Management

Users must provide accurate information when registering an account. Any fraudulent activity or false representation will result in immediate action.

3. Compliance with Laws

By using our website, users agree to comply with all applicable legal regulations. Violations may lead to restricted access or legal consequences.

User Accounts & Responsibilities

• Users must ensure the confidentiality of their login credentials and are responsible for account activity.
• Any unauthorized use of an account must be reported immediately to prevent security breaches.
• We reserve the right to suspend or terminate accounts engaged in fraudulent, illegal, or abusive activities.
• Users must update their account information when necessary to maintain accuracy.
• Multiple accounts created for deceptive purposes are strictly prohibited.

Ensuring Accuracy, Completeness, and Timeliness

We strive to present accurate product descriptions and details at all times. However, occasional typographical errors or outdated information may occur. Users are encouraged to verify product specifications before making a purchase. Our team continuously updates content to reflect the most relevant and precise information.

We do not guarantee that all information on the website is always up to date. Certain details, such as availability and pricing, may change without prior notice. We reserve the right to modify or correct content whenever necessary. Users should check for updates before relying on any information.

User-Generated Content and Responsibilities

• Users may post reviews, feedback, or comments that align with respectful and constructive communication.
• Any misleading, offensive, or inappropriate content will be removed without prior notice.
• We are not responsible for user-generated content but may monitor submissions for policy violations.
• Users must ensure that their contributions do not infringe upon third-party rights or contain misleading information.

Protection of Our Intellectual Property

All content on this website, including images, logos, product descriptions, and branding, is our intellectual property. Unauthorized reproduction, modification, or distribution of our content is strictly prohibited.

Users may not use our trademarks or copyrighted materials for commercial purposes without prior written consent. Legal action may be taken against any infringement. We reserve all rights concerning intellectual property protection.

Prohibited Activities and Restrictions

• Users must not attempt to hack, disrupt, or manipulate the website’s security or functionality.
• Fraudulent transactions, such as using stolen payment information, are strictly forbidden.
• False claims, misrepresentation, or spreading misleading content about our products is not allowed.
• Automated bots, scraping tools, or other means of unauthorized data extraction are not permitted.
• Attempts to exploit system vulnerabilities or engage in deceptive practices will lead to account termination.
• Any violation of these restrictions may result in legal action or a permanent ban from our platform.

Product Listings and Availability

We make every effort to ensure our product listings are detailed and up to date. Each accessory is described with specifications, materials, and available colors for a clear understanding of the product. However, variations in display settings may result in slight differences in appearance. Our team regularly reviews and updates listings to maintain accuracy.

Availability of products is subject to stock limitations. Items in your cart are not reserved until the order is placed successfully. We reserve the right to modify or discontinue products without prior notice. If an item becomes unavailable after purchase, we will notify users and offer alternative solutions.

Placing Orders and Payment Processing

Customers must ensure that all order details are accurate before completing a purchase. Payment transactions are processed through secure and verified gateways to protect sensitive information.

Once an order is placed, changes or cancellations may be limited depending on the processing stage. Any fraudulent or suspicious transactions will be investigated and may result in order cancellation.

Commitment to Providing Accurate Information

• We ensure that all descriptions, prices, and images reflect the product as accurately as possible.
• Price adjustments may occur based on promotions, market conditions, or inventory updates.
• Mispricing due to system errors will be corrected, and affected orders may be adjusted accordingly.
• Customers are encouraged to review all product details before purchasing.
• Any concerns about discrepancies should be reported to our support team.

Handling Errors, Inaccuracies, and Omissions

Despite our best efforts, occasional errors in pricing, availability, or descriptions may occur. In such cases, we reserve the right to correct inaccuracies and revise orders accordingly.

If an order has been placed based on incorrect information, we may offer an alternative solution or cancel the purchase if necessary. We do not guarantee that all details on the website will always be free of mistakes. Any major updates will be communicated promptly.

Customers should reach out if they suspect discrepancies in product details, and we will review the concern in line with our policies. We are committed to maintaining transparency and trust in all transactions.

Updates to Our Terms and Conditions

We may modify these Terms and Conditions as needed to reflect operational changes or legal requirements. Users will be notified of significant updates through our website or official communication channels.

Continued use of our platform after revisions implies acceptance of the modified terms. We encourage customers to review this page periodically for any changes. 

Contact Us

Reach out to us and get answers for your questions regarding our Terms and Conditions. 

thornexsolutions@gmail.com